Home » About » Terms & Conditions

Terms & Conditions


NHS National Services Scotland, the common name for the Common Services Agency (CSA), operates this web site under the auspices of the Scottish Government Health Directorates (SGHD) to allow information on the National Health Service in Scotland to be freely available. Any information appearing on this website is issued as general information and does not constitute a warranty by the CSA or any other health organisation; nor should it be taken as advice. No responsibility can be accepted by the CSA or any other health organisation for action or inaction as a result of information contained on this website. Readers should take specific advice in respect of specific situations.

Terms and Conditions

The use and access of pages of the NHS National Services Scotland website is subject to the terms and conditions set out below and by the disclaimer above. By using or accessing this website, you agree to be bound by these terms and conditions.


Content on this website is © copyright NHS National Services Scotland for the NHS Scotland and its agents unless otherwise stated.

News organisations may copy, quote, publish and broadcast material from this website without payment and without approval provided they observe the conditions below. Other users may copy or download material from this website for private research and study without payment and without approval provided they observe the conditions below.

The conditions of the waiver of copyright are that users observe the following conditions:

  • Quote the source as NHS National Services Scotland as required
  • Do not use the material in a misleading context or in a derogatory manner
  • Provide NHS National Services Scotland with a complimentary copy of a print publication
  • Provide NHS National Services Scotland with the URL address of a website using copied material (except Press Releases)

The following material may not be copied and is excluded from the waiver:

  • The NHS National Services Scotland logo
  • Any photographs or images

Any other use of copyright material belonging to NHS National Services Scotland and its agents requires the formal permission of NHS National Services Scotland.


The resources contained on the National Information Systems Group website, including all files that are authorised for public and password-protected download or access, are provided on an “as is” basis and without any warranties. Although files are virus-checked these cannot guarantee that files are free from computer viruses and no warranty is given that files downloaded or accessed from this website are free of computer viruses. No warranties are made as to fitness-for-purpose, quality or completeness of information. NHS National Services Scotland excludes any liability for any errors in or omissions in information provided on or linked to from this website.

Reliability of information

NHS National Services Scotland uses its best efforts to ensure the accuracy and reliability of information on its websites in accordance with the policies defined for Scottish Health on the Web (SHOW). However, no guarantees are made that the information contained on this website, or associated or linked-to websites, is accurate, complete and current at any given time. Information presented on this website or associated sites may be changed at any time. The resources made available on this website are intended to assist users in Scotland in their use of the National Health Service and are for information only. This website is not intended in any way to replace the advice of your doctor. Nothing on this website is intended to constitute advice to you. Specific advice should be sought in specific situations from a properly qualified health worker. Content on this website is governed by a number of policies and guidelines. Users of this website agree to inform the SHOW service providers (by email: NSS.SHOWTeam@nhs.net) if they should come across any material contained which they consider to be potentially in breach of any of the published SHOW policies or of any relevant legislation in order for the appropriate remedial action to be taken.

Availability of the National Information Systems Group website

Although this website has been tested and should work correctly under normal circumstances there are many factors both within and outside of the control of NHS National Services Scotland which may prevent the website from being available to users of the World Wide Web. No responsibility is accepted by NHS National Services Scotland for any losses that may arise from an inability to access resources on this site. Where a user finds a specific error in the coding of a web page, or where he/she considers a page to be in breach of accessibility or other published policies of this website, it is a condition of use of this site that the NHS National Services Scotland’s web team be notified in order that appropriate action may be taken.

Governing laws

The terms and conditions of use of the National Information Systems Group website as provided by the Common Services Agency of the National Health Service in Scotland shall be governed by the laws of Scotland.


Disclaimer and Terms and Conditions enquiries may be made in writing to:

Communications Manager
National Information Systems Group
NHS National Services Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh EH12 9EB

email nss.nisgcommunications@nhs.net